Refund policy

Dentapro Dental Supply adheres to strict hygiene and safety standards in compliance with dental and medical supply regulations.

  • Returns are accepted within seven (7) days from the date of delivery

  • Items must be unused, unopened, and in original sealed packaging

  • Non-returnable items include but are not limited to:

    • Consumables

    • Personal Protective Equipment (PPE)

    • Dental instruments

    • Burs, needles, disinfectants, and similar products

  • Defective or damaged items must be reported within forty-eight (48) hours of receipt, supported by photos or videos

  • Refunds will be processed after product inspection and may take 5–10 business days

  • Shipping fees are non-refundable, unless the error is caused by Dentapro Dental Supply